CCOs are positioned at the nexus of stakeholder capitalism, managing complex business decisions, social commitments, employee demands and rapid technological change. They are required to reconcile differing, sometimes contradictory interests, from climate and geopolitics to the significant implications of technology. With the rise of the decentralized Web, virtual worlds will further merge with the physical world, massively shifting how corporations are perceived and valued by employees and shareholders alike. Add in rising geopolitical tensions and deglobalization and navigating this new reality is even more complex. Are you ready for this next wave of change? At this year’s Annual Conference, we’ll explore the vital role of the CCO in this new world today and in the future.
Reconnect with your Page friends and colleagues in Chicago on September 18-20. If you have any questions, please contact Lauren Kramon.
The world is transforming, and so is #PageAnnual. Every moment you spend at the conference will be built with interaction, collaboration and connection at the center.
Whether you join in-person or virtually, we're unlocking the power of active learning with our new full-room collective learning model. This means that interaction will be present throughout the program rather than in siloed breakouts.
So, this year, you won't just be part of the audience—you'll be an active participant in everyone's shared learning.
Sunday, September 18
12:30 - 1:30 p.m. Chicago Architectural Icons: A Private Tour (Optional)
Chicago Architecture Center (CAC) representatives will lead Page Annual Conference participants on a customized, one-hour tour of iconic Chicago buildings. Comparing and contrasting a range of buildings and styles, these seasoned docents will connect past to present in a fascinating explanation of how older structures connect to new additions to the majestic Chicago skyline. Be sure to sign up early because space will be very limited for this memorable experience.
1:45 – 2:20 p.m. Welcome and Interaction
Brian Lott, Page Chair, Chief Communications Officer, Group Communications, Mubadala Investment Company
Maureen Davenport, 2022 Annual Conference Chair, Chief Communications Officer, KPMG
2:20 – 2:55 p.m. Changing an Industry That's Changing the World: A Conversation with CEO Dr. Thomas Caulfield
The importance of semiconductors to our future cannot be overstated—they power a $91 trillion global economy. GlobalFoundries semiconductors are revolutionizing the Internet of Things (IoT), personal computing, communications infrastructure, and data centers. Recent supply chain challenges highlight the industry's critical role. As pressure mounts in Taiwan, which currently dominates the global semiconductor market, the U.S. market is paving the way for $52 billion of investments in domestic semiconductor manufacturing. Accordingly, GF is expanding in the U.S., Europe, and Singapore, and CEO Dr. Thomas Caulfield continues to grow the company by not only focusing on market opportunities but also on corporate responsibility and equity issues to enable the success of the company and help transform the industry. Dr. Caulfield joins Page member and Chief Communications Officer Laurie Kelly to discuss these issues and how they have elevated the company’s public profile and contributed to a massive increase in public understanding of semiconductors and their impact on nations’ economies, competitiveness and national security.
Dr. Thomas Caulfield, CEO, President GlobalFoundries
Interviewed by Laurie Doyle Kelly, CCO, GlobalFoundries
2:55 - 3:25 p.m. Hot Topic Exploration
Locally and globally, a deluge of emerging issues is pressuring CCOs to act definitively, pivot deftly, and cultivate resilience. In this “white space” session, we'll turn up the lights, shift to Chatham House Rule and ask everyone in the room and online to engage and tap the knowledge and wisdom of your Page colleagues. We'll explore together an issue that is top of mind as we walk through the doors of the conference. The approach is based on our popular and highly valued Page Conversations, a series of virtual discussions in which members share perspectives and advice. Come prepared to join a revealing dialogue on an urgent issue and benefit in real-time from the insights and experiences of your peers.
Facilitated by Bill Wohl, Founder & President, Executive Consultant, Wohl Communications LLC
3:25 - 3:55 p.m. Break
3:55 – 4:35 p.m. A CCO Advocate in the C-Suite
Christine Duffy is the president of Carnival Cruise Line, the world’s largest cruise operator. Five years ago, she created the first-ever Chief Communications Officer role at Carnival. In this session, Carnival’s CCO Chris Chiames and Christine Duffy will share how they partnered to lead the company through the most challenging period in its history. During a 16-month pause in operations, Carnival canceled nearly 3,000 sailings, which impacted nearly 2 million bookings, and emerged as the first U.S. cruise line to get its entire fleet back to guest operations. Understanding Christine and Chris’ highly successful partnership, including how they work together on company priorities such as culture, values, compliance, and DEI, will provide insights into working with your own executives to forge business purpose and impact organizational and societal value.
Christine Duffy, President, Carnival Cruise Line
Interviewed by Chris Chiames, CCO, Carnival Cruise Line
4:35 – 4:55 p.m. Peer Connection
Interspersed throughout the conference, brief peer-to-peer exchanges will invite you to reflect and connect on speaker insights. These meaningful conversations shift you into an active learning state, while also building new relationships with your peers. Most importantly, Peer Connection moments will support your ability to translate and integrate what you learn at the conference, increasing your return on attending.
4:55 – 5:05 p.m. Closing Remarks
Maureen Davenport, 2022 Annual Conference Chair, Chief Communications Officer, KPMG
5:30 – 6:00 p.m. New Member Reception
6:00 – 7:00 p.m. All Member Reception
7:00 – 9:30 p.m. Awards Dinner
Monday, September 19
6:30 – 7:30 a.m. Wellness Activity (Optional)
Join your fellow Page colleagues for a brisk early-morning downtown walk to jump-start your day. Temperatures at this time of month usually average around the high 60s/low 70s, but in case of inclement weather, we'll stay inside for an invigorating chair yoga session. There is no additional fee to participate but registration is required.
8:00 – 8:45 a.m. Networking Breakfast
8:45 – 9:00 a.m. Welcome and Opening Interaction
Maureen Davenport, 2022 Annual Conference Chair, Chief Communications Officer, KPMG
9:00 – 10:15 a.m. Peer Circles
What’s your most pressing challenge? Your biggest opportunity? Where would you like to get perspective from your Page peers? Peer Circles are a thoughtfully designed peer-to-peer experience that will provide insight into your most salient issues. For these small group interactions, come prepared to both share and listen in a session specially designed to meaningfully connect you and your peers on up-to-the-minute issues.
Facilitated by Jon Berghoff, Co-founder and CEO, XCHANGE, and Adair Cates, Facilitator, XCHANGE
10:15 a.m. – 10:50 a.m. Navigating Global Decision-Making with Focus and Purpose
From the world’s tallest skyscrapers to multi-story rural buildings, you’ll find Otis elevators, customers, passengers and teams in every corner of the world. Their 70,000 colleagues may speak dozens of languages, work in a variety of field and office roles, and come from diverse cultures and backgrounds, but there’s one thing that distinctly ties them together: a deep shared commitment to their Three Absolutes (Safety, Ethics, Quality). In this compelling conversation between CEO Judy Marks and CCO Randi Tanguay, you’ll learn how they continuously work to shape and advance Otis’ culture, using The Absolutes as guardrails for answering hard questions, guiding everyday decisions, and communicating to a full spectrum of colleagues, customers, communities and shareholders.
Judy Marks,Chair, CEO & President, Otis Worldwide Corporation
Interviewed by Randi Tanguay, Vice President & Chief Communications Officer,Otis Worldwide Corporation
10:50 – 11:20 a.m. Break
11:20 a.m. – 11:55 a.m. Is the Best of the West Behind It or Still to Come? Geopolitics Post-Ukraine
On February 24, 2022, Russia's invasion of the Ukraine shifted the tectonic plates of geopolitics in a fundamental way, not only provoking stark human suffering, but also catalyzing dramatic global policy shifts in security, defense and military policy. As a former U.S. Ambassador to NATO and Senior White House official at the NSC, Ivo Daalder is uniquely placed to provide insights into the contours of the geopolitical landscape likely to emerge from the current multifaceted challenges now facing the world. In this thought-provoking conversation with Anthony Gooch, Daalder will also share insights into the implications of these changes for corporations and CCOs.
Ivo Daalder, Former U.S. Ambassador to NATO, President, Chicago Council of Global Affairs
Interviewed by Anthony Gooch, 2022 Annual Conference Co-Chair, Director of Public Affairs & Communications, Organisation for Economic Co-operation and Development (OECD)
11:55 a.m. - 12:00 p.m. Page Moment
Stacy Sharpe, Senior Vice President, Corporate Brand, Allstate
12:00 – 1:00 p.m. Networking Lunch
1:00 – 1:40 p.m. The Food Dichotomy: Too Much and Too Little
Today, the world is facing two unprecedented health crises: the rise of non-communicable diseases (NCDs) including diabetes, as well as an impending global famine. These global crises represent the extremes of malnutrition and put food growers and manufacturers at the center of a worsening situation. A year ago, could you have predicted that the war in Ukraine would trigger a global famine? The complexities and interconnectedness of the global food supply impact everyone and “more of the same” solutions simply aren’t going to cut it. This diverse panel of experts will explore what’s new in global food— from food waste to novel protein sources to innovative multi-stakeholder partnerships to predictive analytics. You will leave this session with a deeper understanding of issues that can fundamentally impact your organization and your community.
Russell Dyer, Chief Communications Officer, Head of Public & Government Affairs
Mondelēz International
Vince Macciocchi, Senior Vice President, President, Nutrition Business Unit, Chief Sales and Marketing Officer, ADM
Moderated by Perry Yeatman, Head of Corporate, Save the Children
1:40 - 2:00 p.m. Peer Connection
Interspersed throughout the conference, brief peer-to-peer exchanges will invite you to reflect and connect on speaker insights. These meaningful conversations shift you into an active learning state, while also building new relationships with your peers. Most importantly, Peer Connection moments will support your ability to translate and integrate what you learn at the conference, increasing your return on attending.
2:00 - 3:30 p.m. The Dialogue Project: Managing Crises & Politics in a Polarized World
Every company is facing pressure to take public stands on social issues. Magnifying this challenge is that in our polarized society, virtually every issue becomes politicized. How do you proceed? This unique session—featuring an extraordinary collection of leaders in business, public policy and journalism—will use a simulated but highly realistic crisis as the basis for a dynamic roundtable exploration of how a multinational organization must confront a range of stakeholder demands as it addresses a challenge that combines global public health concerns with business continuity. The session will explore the social, political, reputational, legal and public policy challenges today’s CEOs, CCOs and all business leaders must confront. The event was created and produced by The Dialogue Project at the Fuqua School of Business at Duke University.
Ed Dandridge, Former CCO, Boeing
Kate Gebo, Executive Vice President of Human Resources and Labor Relations, United Airlines
David Taylor, Senior Operating Adviser, Clayton Dubilier & Rice LLC, Immediate Past Chairman and CEO, Procter & Gamble
Deborah Telman, Executive Vice President of Corporate Affairs and General Counsel, Gilead Sciences
Michael Merson MD, Professor; Former Director, Duke Global Health Institute; Former official, World Health Organization
Dr. Julie Gerberding MD , CEO, Foundation for National Institutes of Health and former Head, CDC
Kevin Riley, Editor-in-Chief of the Atlanta Journal Constitution
Moderated by Aaron “Ronnie” Chatterji, Ph. D. Mark Burgess & Lisa Benson-Burgess Distinguished Professor of Business and Public Policy, Duke University.
3:30 – 3:55 p.m. Networking Break
3:55 – 4:40 p.m. Social Impact and the CCO: Exploring the New Imperatives
As public institutions struggle to take meaningful action on a variety of social issues, both public and private stakeholders are looking to corporations as catalysts for societal change. CCOs are playing a leading role in guiding organizations through this new era. There is no one size fits all, and every organization must determine the right approach for its business, values and stakeholders. In this session, we’ll focus on three essential components of social impact—core products and services, ESG, and social advocacy—and explore how corporate brands are landing in different positions on these social impact imperatives. From this rich discussion among forward-thinking CCOs, you’ll gain actionable insights into their business rationales, cultural considerations, internal deliberations, and lessons learned.
AnnaMaria DeSalva, Global Chairman and CEO, Hill+Knowlton Strategies
Josep Catlla, SVP, Head of Corporate Affairs, Communications and CSR, Sanofi
Franz Paasche, Senior Vice President, Corporate Affairs & Communications, PayPal
Moderated by Seema Kathuria, Managing Director, Board and CEO Advisors and Global Affairs Practice Lead, Russell Reynolds Associates
* Franz Paasche will be live-streamed into the session room.
4:40 - 5:00 p.m. Peer Connection
Interspersed throughout the conference, brief peer-to-peer exchanges will invite you to reflect and connect on speaker insights. These meaningful conversations shift you into an active learning state, while also building new relationships with your peers. Most importantly, Peer Connection moments will support your ability to translate and integrate what you learn at the conference, increasing your return on attending.
5:00 – 5:30 p.m. Good Leads the Way: How United Airlines is Leveraging the Power of Multi-Stakeholder Engagement in its New Brand Campaign
Emerging from the most disruptive crisis in aviation history, United launched a new, first-in-a-decade national brand advertising campaign in May 2021 highlighting its recent industry-leading actions relating to customer service, diversity, and sustainability. The airline’s commitment to being a ‘force for good’ is underscored by historic investments to fight climate change, train more women and people of color to become pilots, get rid of change fees, and expand its fleet with 500 new planes loaded with customer-friendly features. This differentiated campaign was also linked to an employee communications strategy – in fact, the creative featured 60 employees with a starring role – to deliver a message that inspires pride and loyalty in customers and employees alike. CCO Josh Earnest and COO Toby Enqvist will share strategies used in this unique end-to-end integration of communications and brand strategy that is sure to spark ideas about leveraging your organization's brand.
Josh Earnest, CCO, United Airlines
Toby Enqvist, COO, United Airlines
5:30 – 5:40 p.m. Closing Remarks
Anthony Gooch, 2022 Page Annual Conference Co-Chair, Director of Public Affairs & Communications, Organisation for Economic Co-operation and Development (OECD)
6:30 – 9:30 p.m. Offsite Reception and Dinner at the Museum of Science and Industry
Welcome by Brian Lott, Page Chair, Chief Communications Officer, Group Communications, Mubadala Investment Company
Tuesday, September 20
8:00 - 8:45 a.m. Networking Breakfast
8:45 - 9:10 a.m. Opening Remarks and Interaction
Anthony Gooch, 2022 Page Annual Conference Co-Chair, Director of Public Affairs & Communications, Organisation for Economic Co-operation and Development (OECD)
9:10 – 9:40 a.m. The Global Economy: What to Expect
Is recession inevitable? Are inflation and current price pressures transitory, structural or cyclical? Will central banks around the globe be able to curb them without causing a downturn? What impact will slowing growth and rising unemployment in China have on key sectors of the global economy? Dr. Randall S. Kroszner, whose distinguished career includes service as a former Governor of the Federal Reserve System and as a member of the U.S. President’s Council of Economic Advisers, will share his perspective on what we can expect from the global economy moving into 2023. Page member and former Tyson Foods Chief Communications Officer Shona Sabnis will help guide the conversation, helping members understand what communicators should expect—and prepare for.
Randall S. Kroszner, Norman R. Bobins Professor of Economics, The University of Chicago Booth School of Business
Moderated by Shona Sabnis, Former CCO, Tyson Foods
9:40 – 10:00 a.m. Peer Connection
Interspersed throughout the conference, brief peer-to-peer exchanges will invite you to reflect and connect on speaker insights. These meaningful conversations shift you into an active learning state, while also building new relationships with your peers. Most importantly, Peer Connection moments will support your ability to translate and integrate what you learn at the conference, increasing your return on attending.
10:00 - 10:40 a.m. A Conversation with CEO Jennifer Tejada
Alan Murray of Fortune once said that Jennifer Tejada, “took over a struggling start-up and turned it into a unicorn!” Under her leadership, PagerDuty has evolved from a single-product organization into a multi-product platform serving more than 21,000 companies and over a million users, including 65% of the Fortune 100. Its IPO three years ago reached a $1.8 billion valuation and marked the first time in a decade that a female CEO took a software company public on the NYSE.
In this fascinating session, we'll learn how Tejada's leadership success has been built on a foundation of intellectual curiosity, an insistence on diversity of both thought and background and a strong commitment to investments in culture.
Jennifer Tejada, CEO, PagerDuty
Interviewed by Jennifer Temple, Chief Communications Officer, Executive Vice President
Hewlett Packard Enterprise
Note: Jennifer Tejada and Jennifer Temple will be live-streamed into the session room
10:40 - 10:45 a.m. Page Moment
Dr. Vilma Luoma-aho, Professor of Corporate Communication, Vice Dean of Education, Jyväskylä University School of Business and Economics (JSBE)
10:45 – 11:15 a.m. Networking Break
11:15 – 11:40 a.m. The State of the 4th Estate: Reputation, Responsibility and CCO-Media Relations
As companies navigate an ever-shifting social, political and economic climate, there have been massive shifts in the way we create, distribute, and consume information. The potential reputational risks and rewards are massive, and relationships between communicators and national, local, and social media representatives are crucial to building brands and taking stands. In this fast-paced roundtable exchange, members of the media will join Page Member Jon Harris to discuss not only where we are now, but where communicators should be headed in terms of how we engage and interact with all members of the 4th Estate and how we can all work together to decrease misinformation and promote a healthy environment for productive societal discourse.
Annie Gasparro, Business Reporter and Head of Events, WSJ
Jim Kirk, Publisher and Editor-in-Chief, Crains Chicago
Bob Sirott, Radio Host, WGN Radio, Former Anchor, Marquis TV, PBS
Moderated by Jon Harris, Senior Vice President & Chief Communication Officer, Conagra Brands
11:40 a.m. - 12:05 p.m. Surprise Panel
Who doesn’t like a surprise? This panel will be composed of several of the most respected communicators in the world. You are guaranteed to find this to be one of the most compelling, relevant, and engaging sessions you’ll attend at the conference. Don’t miss it.
12:05 - 12:15 p.m. Closing Remarks
Maureen Davenport, 2022 Annual Conference Chair, Chief Communications Officer, KPMG
12:15 - 12:30 p.m. Closing Interaction
12:30 – 1:30 p.m. Networking Lunch
Session title
Time
The registration fee breakdown is tiered based on your membership type and how you will be joining us.
In-Person:
Virtual:
Our policy is to refund 50% of the conference fee if canceled 31 days in advance of the scheduled start of the event (by Friday, August 19, 2022). There will be no refunds, in whole or in part, for cancellations received within 30 days of the event (on or after Saturday, August 20, 2022). Registration fees are non-transferable. Cancellations for COVID-19-related reasons will be eligible for full refunds. All other cancellations will follow our standard cancellation policy.
Page has and will review and revise this policy based on the U.S. Centers for Disease Control & Prevention (CDC) and local jurisdiction guidance on COVID-19. Requirements will be updated accordingly.
As an attendee at the 2022 Page Annual Conference, you will:
Provide proof that you are fully vaccinated by uploading proof of your vaccination during the registration process or emailing it to safety@page.org prior to September 18. “Fully vaccinated,” for purposes of this event will follow CDC guidelines. Currently, this means that you received your single-dose or completed the second dose of a two-dose series of the COVID-19 vaccine at least 14 days prior to September 18. Boosters are strongly recommended if it has been five months or more since you received your second dose in a two-dose series, such as Pfizer or Moderna. If you received a single-dose vaccination, such as with Johnson & Johnson, boosters are strongly recommended if it has been two months since you received your vaccine. Vaccines administered outside the United States may include AstraZeneca/SK Bioscience, Serum Institute of India/COVISHIELD and Vaxzevria, Sinopharm, or Sinovac. If your provider is not on this list, please email safety@page.org.
Agree that you will not attend if you feel ill, are symptomatic in any way, or have had any exposure to someone with COVID-19.
Agree that you will respect other participants and take all advisable precautions recommended by the U.S. Centers for Disease Control & Prevention (CDC), including, but not limited to, engaging in appropriate physical distancing, participating in the frequent washing of hands, avoiding risky environments and behaviors and choosing not to shake hands except by expressed mutual consent.
Acknowledge that, due to the circumstances created by COVID-19, there is a heightened degree of personal risk and responsibility associated with attendance. You will not hold Page or the Renaissance Chicago Downtown Hotel, their officers, directors, employees or agents accountable, whether directly or indirectly, should you or your family contract illness arising out of your voluntary participation in the event.
Page will be taking the following precautions to encourage the health and safety of all attendees:
Please be advised that all meals will be held inside.
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